2025 was a landmark year for Flex Health. Over the past twelve months, our occupational health services experienced unprecedented growth, national expansion, and increased demand from organisations seeking high-quality, clinically led workplace health solutions.
What began as a regional occupational health provider has evolved into a national partner for organisations across the UK. This growth has been driven by a clear focus on clinical quality, practical delivery, and a commitment to supporting both employers and employees with occupational health services that genuinely improve outcomes.
This year in review reflects on what we achieved in 2025, how our occupational health services developed, and why our physiotherapy-led approach continues to differentiate Flex Health within the occupational health sector.
A Year of Growth and National Expansion
In 2025, demand for our occupational health services increased significantly as organisations across the UK placed greater emphasis on employee health and wellbeing, sickness absence management, and regulatory compliance.
To meet this demand, we expanded our occupational health delivery team by over 200%, enabling us to scale services without compromising the clinical standards that underpin our work. This growth allowed us to support a wider range of organisations, industries, and workforce sizes, while maintaining timely access to assessments, advice, and follow-up support.
Alongside team growth, Flex Health transitioned from a local East Yorkshire provider to a national occupational health partner, delivering services all across the UK. This national reach has enabled us to support multi-site organisations with consistent, high-quality occupational health provision, regardless of their location.
Expanding Access Through Mobile Health Surveillance
One of the most significant operational developments in 2025 was the expansion of our mobile health surveillance capability.
Over the course of the year, our fleet of health surveillance units increased by more than 400%, dramatically improving our ability to deliver on-site, face-to-face occupational health services at scale. This investment has ensured rapid deployment, improved accessibility, and reduced disruption for clients operating across multiple sites.
Health surveillance remains an essential component of occupational health services, particularly for organisations where workers are exposed to physical, chemical, or environmental risks. By delivering health surveillance directly within the workplace, we support compliance with safety legislation while making assessments more accessible for employees.
Supporting Major UK Employers
In 2025, we were proud to begin working with two of the UK’s largest food manufacturers, supporting sites spanning from Essex to Liverpool. These partnerships reflect our ability to deliver occupational health services at scale while remaining responsive to site-specific risks and operational requirements.
Supporting large workforces across multiple locations requires careful planning, clinical consistency, and strong communication. Our teams worked closely with management and health and safety leads to ensure services were delivered efficiently, safely, and in line with both organisational needs and legal requirements.
We are proud that these partnerships demonstrate the trust placed in Flex Health as a reliable, national occupational health provider capable of supporting complex, high-risk working environments.
Strengthening Clinical Expertise
As our service provision expanded, so did our clinical capability. In 2025, we welcomed additional Occupational Health Physicians to the Flex Health team, strengthening physician-led oversight and ensuring we continued to meet HSE requirements and evolving client needs.
This expansion reinforced our commitment to delivering clinically robust occupational health assessments, supported by appropriate medical input where required. Combined with our established team of occupational health professionals, physiotherapists, and technicians, this multidisciplinary model ensures that our assessments remain practical, proportionate, and relevant to the workplace.
A Comprehensive Occupational Health Service Portfolio
By the end of 2025, Flex Health was partnering with over 100 organisations across the UK, delivering a comprehensive range of occupational health services tailored to workforce needs.
Our occupational health service portfolio includes:
- Health surveillance, including isocyanate testing
- Occupational health assessments
- Absence management and case management
- On-site physiotherapy and ergonomic support
- Drug and alcohol testing
- Full health and wellbeing programmes
A key focus throughout the year was ensuring that occupational health services were relevant to each organisation’s specific risks. For the majority of partnerships, we delivered on-site assessments to understand working environments, exposure risks, and workforce demands.
This process involves listening, learning, and collaborating across our multidisciplinary team to ensure testing and assessment programmes are appropriate, effective, and aligned with real-world working conditions.
Continuous Improvement and Workforce Accessibility
Continuous improvement has remained central to our occupational health delivery. In 2025, we actively sought and responded to feedback from trusted partners, refining processes to ensure smooth and efficient service delivery.
One significant enhancement was the introduction of multi-lingual Occupational Health Technicians, allowing us to better support diverse workforces across the UK. This development has improved the engagement, understanding, and overall experience for employees attending occupational health appointments.
Ensuring accessibility and clear communication is essential in delivering effective occupational health services, particularly within large and varied workforces.
Wellbeing Initiatives and Health Promotion
Health promotion and wellbeing initiatives continued to play an important role in our occupational health offering throughout 2025.
Our Prostate Cancer Awareness Days, including PSA testing, and Breast Cancer Awareness Days were standout successes, with strong engagement from employees and organisations alike. These initiatives supported early detection, health awareness, and open conversations around health and wellbeing in the workplace.
Demand for these wellbeing services are continuing into 2026, reflecting the growing recognition that proactive health promotion is an essential component of workforce health.
The Impact of On-Site Physiotherapy
Physiotherapy-led occupational health remains a defining feature of Flex Health’s service offering. Last year, we significantly expanded on-site physiotherapy support across client sites, recognising the impact early intervention can have on employee health and absence reduction.
Our on-site physiotherapy services included:
- Management referrals with trained occupational health physiotherapists
- Workplace assessments and ergonomic support
- Drop-in sessions focused on injury prevention
- Early intervention strategies to reduce sickness absence
Musculoskeletal conditions remain one of the leading causes of sickness absence across the UK. By integrating physiotherapy directly into occupational health services, we support faster recovery, safer return to work, and improved long-term outcomes for both employees and employers.
Client Experience and Outcomes
Throughout 2025, delivering a positive experience remained a priority – for employees, management teams, and organisations. Occupational health appointments can feel daunting, and our teams work hard to ensure assessments are professional, supportive, and clearly communicated.
One partner described Flex Health as “the best occupational health provider they have ever worked with”, feedback that reflects our commitment to clinical quality, service delivery, and partnership working.
Looking Ahead
As we move into 2026, our focus remains on building on the strong foundations established in 2025. We will continue to invest in people, infrastructure, and service development to ensure organisations across the UK have access to high-quality occupational health services that genuinely make a difference.
Occupational health is essential – not only for compliance, but for protecting workers’ health, reducing absenteeism, and supporting long-term business resilience.
Supporting Your Workforce with Flex Health
Flex Health is proud to be a trusted occupational health and physiotherapy provider across the UK. We work in partnership with organisations to deliver professional, practical solutions that support employee health, manage risk, and improve workplace outcomes.
If you’d like to discuss how our occupational health services can support your organisation, contact us today, and our team would be happy to help.