Management Referrals

At Flex Health, our Health Surveillance Services include hearing tests, lung function tests, and vision tests where appropriate, helping employers monitor how work affects employee health in environments where regulations require health surveillance.

Our seamless management referral process places communication at the heart of every customer we engage with. We understand that communication is vital for management referrals due to the time sensitive nature of the referral.

Our in-person (on-site, or in clinic), Telehealth and telephone management referral process is flexible and tailored to support our clients.

Our client centric approach fosters seamless communication from receiving the management referral, to organising, to reporting back to the relevant site representative/s.

We work to our own strict KPIs and with all reports being directed to the nominated referrer.

At Flex Health, our approach to occupational health for small businesses focuses on reducing sickness absence, supporting employers with reasonable adjustments under the Equality Act, and giving organisations the confidence to protect employee wellbeing, while contributing positively to the wider UK economy.

Management referral KPIs

  • Employee requiring a management referral is contacted within 24 hours of the request made.
  • The employee is offered an appointment within 5 working days of being contacted (subject to the employee’s availability).
  • All management referrals are completed by a Flex Health industry specialist either on-site, or virtually.
  • Management referral reports are returned to the HR representative within 48 hours of completion.

Flex Health conducts

  • Occupational Health Nurse (OHN)
  • Occupational Health Physiotherapist (OHA)
  • Occupational Health Physician (OHP)

Our physiotherapy clinic in Sheffield delivers trusted Sheffield physiotherapy services to patients across South Yorkshire.

Management Referral Case Study

Company: Global Consumer Goods Company

Employees: 1800.

Cost saving benefit: £64,321.41 saved over a 7 month period. 

Average saving in absence: £71,763.41.

Cost of treatment following management referral: £7,442.

Total savings: £64,321.41.

Average time saved for return to work: 9.3 weeks.

Get in touch

Flex Health stands out as the regions leading physio & injury rehabilitation provider due to its comprehensive approach to our same-day rapid assessments.

01482 966 006
admin@flex-health.co.uk

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