Occupational Health

Physiotherapy Provision

Workplace related sickness and Musculoskeletal injuries affect companies of all sizes. In 2011, The Frost-Black report stated that the cost of sickness to UK businesses and the economy was around £15 billion annually. £13 billion was spent on health related state benefitsand long-term absence made up around 5% of all sickness absence spells.Following the 2011 report, a 2013 audit from the Chartered Society of Physiotherapy (CSP) stated that almost 40% of staff sickness absence was due to Musculoskeletal conditions. Musculoskeletal (MSK) conditions (e.g. back pain, neck pain, joint, ligament and muscular conditions) are consistently reported as the most costly type of work-related illness. More recently, statistics from the 16/17 financial year show that there were 609,000 self-reported non-fatal injuries at work. Of these, 175,000 workers were absent for 7 days or more (LSF). The average cost per injury per employee when absent from work stands at £8,200 (HSE).

Our keys aims are:

  • Reduce sickness absence
  • Increase workplace productivity
  • Facilitate a manageable return to work or modified duties
  • Help in preventing further injuries
  • A fast acting, cost effective service for employers

Flex Health provides effective Occupational Physiotherapy Services. Flex Health is registered with The Association of Chartered Physiotherapists in Occupational Health and Ergonomics (ACPOHE). We understand the importance of workplace injuries/ conditions to the employee and the employer plus the benefits of providing a cost-effective service that allows the employee to work at their full potential. Flex Health use an evidence based treatment approach for every case. We use experienced Physiotherapists who believe all Occupational Health care should be individualised, treating the person not merely the condition. We also understand the importance of Mental Health within rehabilitation and being “Fit for Work”.

Efficiency is key; we aim to see every referred employee within 48 hours of a report received from the Occupational Health manager or advisor.

One of our experienced Physiotherapists will assess and treat either on-site or off-site in order to streamline the service.

Either on-site or off-site, we offer intense bouts of rehabilitation, aiming for swift progression and return to full health as safely and as quickly as possible. We offer a hands on manual therapy approach and are exercise led as research dictates this to be the most effective form of treatment. All patients have access to our rehabilitation gym whilst under our care; this increases employee adherence to rehabilitation. We usually recommend an average of 5 or 6 sessions per employee. If we feel further sessions are needed we will discuss this with the Occupational Health advisor/manager.

Health Process

We receive the referral from the occupational health advisor/ manager via email or phone
Assessment completed within 48 hours of receiving referral
Physiotherapy report completed within 48hrs detailing:
• Injuries sustained and implications on work
• Guidance on working capabilities
• Recommendations for modified duties
(as necessary)
• Treatment plan (with time scales)
Treatment Commenced
Open discussion with the occupational health advisor/manager throughout the treatment process
Discharge report sent to occupational health advisor/manager following completion of treatment
Final report sent within 48hrs of discharge detailing:
• Treatment response
• Residual incapacity (if any)
• Working capabilities


What type of business will benefit from this service?

All manner of businesses could benefit from the service that we provide. We have experience working with people in both physical and stationary jobs. A wide range of musculoskeletal problems can arise from a variety of different settings and triggers.

How much does it cost?

For more details of prices and packages, please call us on 01482 966006.

How do I find out more?

To find out more about how Flex Health can support your employees, please call us on 01482 966006 and ask to speak to Matthew or Alex.