Telemedicine is dedicated trauma emergency first aid support, led by experienced clinicians, 24 hours a day, 7 days a week, 365 days a year.
At Flex Health, we provide a comprehensive network of highly qualified medics, specifically trained to support high-risk environments, construction sites, and on & offshore operations. Our team consists of seasoned healthcare professionals, and expertly trained in emergency care. Our medics work closely with HFR Solutions (https://www.hfrsolutions.co.uk/) working towards the PHEM-E standard.
Our telemedicine services that complement our clinical governance framework, providing a seamless, 24/7 remote support system. Through this service, our team of experienced paramedics and doctors are available around the clock via a secure video-based platform. This allows for immediate, real-time consultations, ensuring that urgent care decisions are made swiftly and accurately, based on your organisation’s specific risk profile.
Delivered through video telecommunication, calls are answered by clinicians with professional emergency response experience, such as paramedics, nurses and doctors. The call responder will advise, guide, and reassure the first aider who is administering care in the event of an emergency. This ensures that the first aider is supported to provide the patient with the most appropriate treatment, under the guidance of a clinically trained professional. The on-duty responder will discuss the patient diagnosis and provide support with patient management solutions. All calls are logged, and an Incident Report and Record is provided by Flex Health within 12 hours of the incident. Flex Health will attend incident review meetings as appropriate and deliver service reports quarterly.
Our telemedicine support guarantees a rapid response to any situation, with the added assurance of constant monitoring and expert guidance. Whether offshore or in high-risk environments, our medics are equipped to provide immediate, life-saving care, ensuring your team is always supported in critical moments.
If you would like to know more about our 24/7 emergency telemedicine service please fill out the form below.